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TERMS of
SERVICE

Cure4 Cystic Fibrosis Foundation Terms and Conditions
ABN: 71 136 956 137

Customer Service Contact
For any customer service inquiries please email info@cure4cf.org or call 1300 131 480 to speak with a staff member.

Your security
Your security is of the utmost importance to us.  Cure4 Cystic Fibrosis Foundation utilises a secure encrypted offsite connection for the storage of any credit card numbers.  Cure4 Cystic Fibrosis Foundation uses a secure payment gateway, this ensures high level protection of your personal and financial details as well as your donation, which are encrypted as they are sent to and from your electronic device.

Donations
Recurring donations may take up to 48hrs to process. Cure 4 Cystic Fibrosis Foundation will process your recurring donation each week, fortnight or month on the date chosen by you. People who make a recurring gift will be sent an annual tax receipt at the end of the financial year to the email address or postal address provided by you. Please ensure you provide Cure4 Cystic Fibrosis Foundation with your updated details if your circumstances change.

Should you wish to cancel your recurring donation, please email Cure4 Cystic Fibrosis Foundation in writing to info@cure4cf.org 5 days prior to your next regular donation processing date.

People who make once off donations will receive a receipt upon transaction. For security purposes, credit card details will not be stored by Cure4 Cystic Fibrosis Foundation.

Online Wine Purchases
Delivery is free within the Adelaide (South Australia) metropolitan area and may take up to 5 working days. Delivery is available to many other locations across Australia, however will incur a delivery fee. To obtain a delivery quote to your address please contact Adelaide Warehouse & Distribution Services on 08 8352 6700.

Returns/Exchange policy
Online Wine Purchases
Our Returns Policy includes the rights you have under the Australian Consumer Law (see below) and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.

Your rights under the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will refund your money or exchange the product on presentation of your proof of purchase.

To obtain a refund or exchange please You must return the item in the original packaging within the warranty period which is 30 days unless otherwise stated.  To organise your refund or exchange please call the Cure4 Cystic Fibrosis Foundation on 1300 131 480 or send an email to info@cure4cf.org.

We will endeavour to process any requests for refund or exchange within 2 working days.

Please note that except where the purchase is faulty or damaged, all other returns or exchanges can only be accepted if the wine is unopened and in its original condition and packaging.

You are not entitled to a refund if you simply change your mind.

Donations
Cure4 Cystic Fibrosis Foundation does not provide refunds for donations.

Pricing
All prices referred to on this website are in Australian dollars only.

International Currency Terms
Please be advised that your donation will be converted to Australian Dollars. Please be aware of your local exchange rate at present and consider any recurring donations where the exchange rate may vary.